Thank you for choosing ChilTok Global for your home appliance needs. This shipping policy outlines our delivery terms, shipping methods, and related information.
1. Shipping Destinations: We ship our home appliances worldwide. Please note that some remote areas may require additional shipping fees.
2. Shipping Methods: We use reliable international shipping carriers (e.g., DHL, FedEx, UPS) to ensure your products arrive safely and on time.
3. Delivery Time: Delivery times vary by destination, typically 7-15 business days for major countries and 15-30 business days for remote areas. Processing time (1-3 business days) is not included in the delivery time.
4. Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. You can view the exact shipping fee at checkout before completing your order.
5. Order Tracking: Once your order is shipped, we will send you a tracking number via email. You can track your order status on our website or the carrier’s website.
If you have any questions about shipping, please contact our customer support team.